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Successful Start to the Year: HAFAS User Conference 2018 Displays Mobility of the Future

Feb 26, 2018

nullBig Data, MaaS and DRT: On February 20th and 21st, HaCon's annual gathering for the international public transport industry focused on the latest solutions for the digitalization of mobility.

HaCon customers from all around the world followed the invitation to this year's HAFAS User Conference that unveiled the latest developments in digital passenger information, ticketing and trip planning. In addition to HaCon's own presentations and workshops, the audience enjoyed first-hand insights from international customers working with HAFAS.

Big Data Analytics tailored to transport companies attracted lots of attention: HaCon technology gathers valuable data from various systems, including trip planning, ticketing, fleet management and intelligent infrastructure. This allows public transport operators to understand passenger behavior and improve public transport offerings. In cooperation with Siemens Mobility, HaCon provides tools to understand and evaluate these data treasures e.g., to enable detailed predictions of transport demand, automatic incident detection and quality evaluations regarding connections and First Mile/Last Mile issues. 

HAFAS has established an advanced platform for Mobility as a Service (MaaS) and allows intermodal trip planning and integrated ticketing in several countries, including Germany, Switzerland, Dubai and the United States. In addition to public transport connections, the HAFAS algorithm factors in car sharing offers, taxis, bike rental stations, private cars and bikes as well as park & ride and bike & ride options. Even demand-responsive transit solutions, so-called DRT services, can already be provided with HAFAS systems. Based on HAFAS Smart VMS, public transport operators can integrate local shared mobility offers or even DRT services on their own.

Integrated ticketing solutions from eos.uptrade, Bytemark and Siemens make a significant contribution to ensuring convenient mobility. Be-in/Be-out ticketing (BiBo), to name just one, automatically registers passengers via their smartphones and an optional Bluetooth transmitter. HAFAS then calculates the best price for the route traveled.

The new HAFAS component MyMobility provides passengers with additional comfort through individual, user-specific travel information and acts as a personal assistant on the way from A to B. The HAFAS Kids App also has a strong focus on the needs of its users and navigates children safely from door to door. Two German transport associations, the RMV and the VBB, will be the first ones to introduce HaCon's Kids App.

Further highlights at the HAFAS User Conference included indoor navigation with augmented reality, HAFAS bots in social media channels as well as updates on the HAFAS business product portfolio.


On February 20th and 21st, the Hannover Congress Centrum (HCC) once again provided the stage for HaCon’s annual HAFAS User Conference. (Photo: HaCon)

About HaCon: HaCon provides cutting-edge software solutions for public transportation, mobility and logistics. Our three business units, HAFAS, TPS and Consulting, deliver more than 300 highly qualified specialists and more than 30 years of experience for your success. Since 2017, HaCon has been a member of the Siemens family. From trip planning to mobile ticketing and fleet management; our HAFAS product suite covers all aspects of Intelligent Transportation Systems (ITS) and creates the ultimate end user experience. Each day our apps and web-based solutions receive over 100 million requests from passengers who rely on HAFAS to empower their mobility choices; this is why our software is considered the highest industry standard for trip planning throughout the world and prompted the Massachusetts Institute of Technology (MIT) to honor HaCon as one of the "50 Smartest Companies" worldwide. HaCon's TPS solutions for train planning and capacity management enable network providers and operators to make the most of their infrastructure. For more specialized projects, our consulting team empowers our clients to manage complexity with ease and offers customer-specific solutions for rail freight and combined transport. Headquartered in Hannover, Germany, HaCon also holds offices in Berlin, Paris and London. Visit us at

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